Managing Phone Number Requests

Use search and filters to quickly find specific requests and track their status.

To find a specific request or number: Enter a Request ID or phone number in the search bar, then click Search.
Filter Requests by Type and Status: Use the dropdown filters to refine results — filter by request type, filter by status, then click Search to apply.

Note: The Requests table will show the results that match your search or filter.

Requests Table Overview

The Requests table displays each request with key information for easy tracking and management:

Request ID: A unique identifier for each request (e.g. REQ1, REQ2) with a copy option for quick use
Request Type: The type of request such as Buy Number, Port-In, or CNAM Registration
Number(s): Phone number(s) linked to the request; multiple numbers are grouped with a "+more" indicator
Submitted Date: The date the request was submitted
Status: Shows the current progress of the request

Submitted	Request has been submitted and is awaiting review
In Review	Request is currently being reviewed by the team
Approved	Request has been approved and is being processed
Completed	Request has been fully completed
Draft	Request is saved but not yet submitted
Additional Info Required	More details are needed to proceed
Rejected	Request has been declined